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1. User account
You can register an account on our registration page. As the account owner, you are responsible for managing your orders and addresses.
2. Prices and payment
All prices are indicated in US dollars and hryvnias. We accept payment by credit card and cryptocurrencies. All prices include shipping, full product insurance. Prices do not include possible payments upon receipt in the buyer’s country.
3. Order process
Will place order on our checkout page and receive a confirmation email. Ask any questions about the product you are interested in. You can request additional information and photos of the product. There are no restrictions on the number and frequency of orders. Before shipping, we will send you a photo of the packaged product. After sending the order to the postal services, we will inform you of the track number for tracking the order.
4. Delivery of goods
We send products within 3 working days. On the territory of Ukraine, delivery is carried out by Nova Poshta, outside Ukraine by Ukrposhta.The package of documents for shipment is drawn up in accordance with the legislation of Ukraine.Delivery time depends on the destination and usually takes 7-21 days. We do not deliver to Russia, Iran, North Korea,AR Crimea, to Luhansk, Donetsk region, in the occupied part of Kherson and Zaporizhzhia regions of Ukraine, and to other territories under US and EU sanctions. All products sent are delivered to postal services in a packaged form. The price includes the cost of delivery to the destination and insurance of the product for the full paid price. Buyers are responsible for paying customs duties and taxes in the buyer’s country.
5. Cancellations, Returns and Refunds
Orders can be canceled before they are shipped. Each of our products is a unique work of art with individual dimensions and other characteristics. According to Resolution No. 172 of the Law of Ukraine “On the Protection of Consumer Rights”, imitation products and materials of appropriate quality, cut or cut to size, belong to the category of “goods of appropriate quality that are not subject to exchange (return)”.
6. Intellectual property
All products sold are copyrighted works of art. Upon purchase, only the right of ownership of the purchased products passes to the buyer, the copyright does not pass and is retained by the author. Products sold on our website are intended exclusively for personal use by buyers. Violation of these terms will be considered copyright infringement and may lead to legal action.
8. Limitation of liability
We disclaim any responsibility for any damages that may arise from the use of our site and products, in accordance with best industry practices.
9. Resolution of disputes
These Terms are governed by the legislation of Ukraine. Disputes will be resolved exclusively in Ukrainian courts.
10. User behavior
Users must refrain from using profanity or spam content in reviews and comments. Any commercial or non-commercial use of products purchased from us without the permission of the author is prohibited.
11. Changes in conditions
12. Contacts and feedback
Please contact us via our contact page for support or feedback. For all questions related to sales around the world and the organization of exhibitions outside of Ukraine, please contact us via e-mail: firstname.lastname@example.org, WhatsApp, Telegram +380503153007, for questions about visiting the gallery in Truskavets and organizing exhibitions in Ukraine, contact WhatsApp +380671696900
This document may refer to other policies that appear as placeholders in this document. We do not currently offer discounts, promotions or gift cards.